Shipping policy
SHIPPING POLICY
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Please note that during peak seasons or promotional periods, processing times may be slightly extended.
Shipping Time
We ship worldwide.
Estimated delivery times:
- United Kingdom: 6–9 business days
- Europe: 6–10 business days
- United States: 7–12 business days
- Rest of the world: 8–15 business days
Delivery times are estimates and may vary depending on your location, customs procedures, and external factors.
Shipping Costs
We offer free shipping on all orders, unless stated otherwise at checkout.
Tracking Information
All orders include tracking.
Once your order has been shipped, you will receive an email with your tracking number. Please allow 2–5 business days for tracking updates to appear.
Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees depending on your country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Incorrect shipping information provided by the customer
- External factors beyond our control
If your order is significantly delayed, please contact us and we will assist you.
Lost or Stolen Packages
BumbleToys is not responsible for lost or stolen packages once they have been marked as delivered.
If you believe your package has been lost, please contact the shipping carrier directly. We will do our best to assist you.
Incorrect Address
It is the customer’s responsibility to ensure that all shipping information is correct.
If an incorrect address is provided and the package is returned or lost, we are not obligated to reship or refund the order.
Contact
If you have any questions about your order or shipping, please contact us:
BumbleToys
Email: tiagoshower@gmail.com
Website: www.bumbletoys.store